Shipping & Delivery Policy

Last updated 27 October 2026

ARTON doesn't keep stock or ship products itself. Commissioned work is created and delivered by the artist, as agreed with the client in their ARTON conversation.

1. Artwork bought from the wall

Digital files are available to download from Purchases as soon as payment is confirmed.
Originals are shipped by the artist to the address you enter at checkout, usually within the time shown on the artwork (for example, “ships in 3–5 days”). The artist adds the courier and tracking number on ARTON when it's sent.
When it arrives, press It arrived on the order. If you don't, the order is treated as delivered 7 days after it was shipped, unless you've reported a problem.
Shipping is included in the artwork's price unless the artist says otherwise in its description.

2. Digital commissions

Digital commissions (for example, illustrations, portraits and designs) are delivered as files shared by the artist in the commission conversation or by a download link, by the deadline shown on the commission. No shipping charges apply.

3. Physical commissions

For physical pieces (paintings, sketches, prints), the artist ships directly to the client using a courier of their choice.
Shipping cost, packaging and the expected delivery date are agreed between the artist and client before the commission is accepted, and the quote should include shipping.
Within India, delivery usually takes 5–10 working days after dispatch. International shipping times and any customs duties vary and are agreed in advance.
Artists should share the tracking number in the conversation once the item is dispatched.

4. Timelines

Each commission shows its agreed deadline. Artists keep clients updated in the conversation, and both sides can see the status (Accepted, In progress, Completed) on the commission page.

5. Late, lost or damaged deliveries

If a delivery is very late, lost or arrives damaged, tell the artist first in the conversation. If it isn't resolved, contact ARTON. Our Refund & Cancellation Policy explains when a refund applies.

6. Contact

Email: athuwankhade912@gmail.com
Or use the contact form.

1. Artwork bought from the wall

Digital files are available to download from Purchases as soon as payment is confirmed.
Originals are shipped by the artist to the address you enter at checkout, usually within the time shown on the artwork (for example, “ships in 3–5 days”). The artist adds the courier and tracking number on ARTON when it's sent.
When it arrives, press It arrived on the order. If you don't, the order is treated as delivered 7 days after it was shipped, unless you've reported a problem.
Shipping is included in the artwork's price unless the artist says otherwise in its description.

3. Physical commissions

For physical pieces (paintings, sketches, prints), the artist ships directly to the client using a courier of their choice.
Shipping cost, packaging and the expected delivery date are agreed between the artist and client before the commission is accepted, and the quote should include shipping.
Within India, delivery usually takes 5–10 working days after dispatch. International shipping times and any customs duties vary and are agreed in advance.
Artists should share the tracking number in the conversation once the item is dispatched.